DXcharts Bolsters Support for Brokerages with Integration of AI Assistant Devexa

DXcharts and Devexa logos

London, January 15, 2025 – DXcharts has integrated Devexa, the AI-powered assistant from Devexperts, within its charting library, further enhancing user experience for brokerages when integrating DXcharts into their platforms, or when carrying out maintenance and updates.

Brokerages can now engage Devexa and request assistance directly when working with the DXcharts software. Sitting as a widget within the charting library, Devexa is available to readily provide answers to any queries developers carrying out integrations, updates, or maintenance work might have. This includes regarding specific customizations they would like to apply, or if they stack the integration but their specific case is not described in documents, for example.

The AI assistant will add to the support provided to brokerages by the DXcharts team during the onboarding process and beyond.

This is a really positive development for DXcharts, providing advanced assistance for brokerages who have chosen to integrate our product. This assistance will be readily available, directly from within DXcharts, making interactions both immediate and seamless.

Denis Krivolapov, Product Manager of DXcharts

DXcharts combines advanced technologies, thorough customization capabilities, and extensive documentation to provide charting libraries that work directly with existing orders and positions. It also provides diverse layout options; enables instrument comparisons; and includes an extensive indicator library, as well as a comprehensive suite of drawing tools.

The integration of Devexa will offer developers integrating DXcharts access to a number of benefits, including Devexa’s natural language responsiveness, allowing for casual chat to be used when asking questions or making requests; as well as her knowledge base capabilities.

Krivolapov continues: “Devexa will make the onboarding process even smoother for brokerages integrating DXcharts by ensuring developers can access the information they need immediately, and directly from within the platform. Whilst the DXcharts support team will always be on call to assist wherever necessary, Devexa will ensure responses to any queries that do not require the team’s intervention are delivered immediately and in a hassle free manner.”

With integration taking as little as one day, DXcharts will now automatically include access to Devexa for brokers’ and developers’ use. Please click here to view a demo.