Devexperts, a financial software provider, integrated their chatbot and voice assistant Devexa with MetaTrader 4 and MetaTrader 5.
Devexa is a multi-language digital trading assistant that helps brokers to enhance their outreach to clients and to provide them with an additional channel to consume financial services via mobile messengers and smart speakers. Devexa is already available for use via Facebook Messenger, Telegram, Viber, Google Assistant, and Yandex Alice. Devexa can be white-labeled “as is” or tailored for the specific needs of a broker.
While plugged into a trading platform, Devexa can be a personal AI butler for traders and a powerful tool to broker’s marketing, support, and product teams.
The new integration with MetaTrader enables a number of use cases available to clients inside the conversational systems: showing quotes, charts, checking their account info e.g. balance, PnL, orders, positions, statements. Clients can place trades right inside their messenger of choice.
Evgeny Sorokin, SVP of Software Engineering said: “Various financial institutions, especially banks, leverage chatbots to help scale their support desks. People are getting used to talking to bots, and there is an increasing demand on specific functionality from brokers. This kind of software saves manpower to focus on more complex tasks. It helps to improve sales, marketing campaigns, and retention. However, conversational systems are being underestimated, they have more potential for KYC and actual trading.”
At the Finance Magnates London Summit 2019, Conor O’Driscoll, Devexperts VP of Trading Platform, is going to run a workshop on an AI chatbot and demonstrate use cases for brokers to support their daily operations. The visitors will learn how an AI chatbot can improve brokers’ customer satisfaction rates while also adding a new marketing channel for brokers to broadcast to select client groups. Additionally, there will be a demo of how AI can allow your clients to trade and interact with trading platforms through their mobile messengers or voice-activated devices. The workshop will take place on November 13, at 12.30 p.m. in the Workshop Room.
You can find more information here: https://devexa.devexperts.com/