Custom Platform and Charting for Trading Industry Giant
Case study

Custom Platform and Charting for Trading Industry Giant

About the Client

Devexpert’s client, a giant in the global fintech space with over 10 million monthly users, has built a reputation for prioritizing accessibility. In addition to focusing on equality, they are also determined to provide tools and services within their platform that are simple and intuitive, with maximum benefit to traders.

Business Challenge

As the client had successfully created an identity as a uniquely forward-thinking and client-centered firm, they needed a platform with charting and risk management performance to match. 

They realized that getting it right would require the freedom and flexibility to tailor a solution to whatever degree was needed.

When it comes to platform user experience it’s hard to look past the influence of charting. If the libraries and tools a platform provides are clunky, have counter-intuitive navigation, limited flexibility and customization of layouts, and poor UI and design, the combined impact on retention is detrimental. The reality is that traders are unlikely to stick around. 

The client wanted a charting solution to complement their platform that was tailored to traders on a noteworthy level. They needed to provide a distinctly impressive experience that aligned with their ‘brand promise’ to their clients. 

This meant they were looking for charting with a modern and attractive UI design, maximum flexibility for traders to create their preferred layouts, and of course, a full range of drawings, indicators, and analysis tools.

Solution

Charting

Devexperts presented the DXcharts source code option as an ideal fit. Deep customization was conducted to create the charting experience that the client had outlined. The integration delivered the following features:

Advanced charting tools

Multiple chart types, including candle, line, and Heikin Ashi, with customizable intervals and a full suite of technical indicators such as moving averages and Bollinger Bands.

Customizable layouts

A modern layout engine allows users to build personalized setups by resizing, repositioning, and linking widgets.

Real-time data

Sub-second data updates ensure traders receive the most up-to-date information for decision-making.

Seamless trading integration

Users can initiate trades directly from charts, streamlining the trading process.

Built-in user analytics

Granular reporting enables the client to monitor user satisfaction and performance effectively.

For a platform with 10 million+ monthly users, off-the-shelf charting just wasn’t an option for this client. They needed deep customization to give traders what was expected from their brand, in terms of flexibility, speed, and tools. We were able to deliver a high-performance solution that integrated super smoothly with their ecosystem. DXcharts keep traders engaged by giving an intuitive experience.

— Denis Krivolapov, Product Manager, DXcharts

Risk management

To address their need for a high-performance and reliable risk management solution, Devexperts presented a system based on DXtrade

The benefits of this path were that DXtrade, being used globally by over twenty million traders daily, could concretely demonstrate its reliability and performance. 

DXtrade’s risk management system proactively manages risk, with a balance between automation and reserving a means of manual control.

The following capabilities were included in the risk management solution, to adapt to the client’s specific needs: 

Post-trade and risk management integration

A comprehensive system built on the DXtrade product was implemented to integrate with the client’s existing trading platforms.

Futures account support

DXtrade’s web broker tools simultaneously support accounts trading different asset classes. (e.g. equities, equity options, futures, with upcoming support for futures options). 

Custom metrics-based logic

Risk officers can identify risky portfolios and, when necessary, trade on behalf of customers to manage risks effectively.

Results

The integrations successfully achieved the following results:  

  • Enhanced trader experience
  • Strengthened retention and attraction to platform and services
  • Risk management capabilities: The post-trade and risk management system provided risk officers with tools to efficiently identify risky portfolios and take appropriate action.
  • Scalability and performance: The DXtrade system supports 400,000 accounts and 4 million positions while maintaining optimal performance. Advanced sorting and filtering functionalities have further improved operational efficiency.
  • Upcoming support for futures options and SPAN margin calculations now ensures the platform remains future-proof and aligned with the client’s growth ambitions.

Devexperts combined DXtrade’s post-trade and risk management capabilities with DXcharts’ advanced charting tools, to deliver a solution tailored to the client’s exact needs. The client now sets a competitive benchmark for trader-centric platforms in the industry.

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